Customer Service with Arthur Greeno of Chik-Fil-A


October 15, 2019
5:00 PM CDT - 8:00 PM CDT
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Marquette University - Alumni Memorial Union
1442 W. Wisconsin Avenue
Milwaukee, WI 53233


Event experience is comprised of so many factors for our clients. It can be the food, the beverages, the floral, amazing linen and so on. But, at the root of that experience is the staff and teams that work with each guest. Two words truly drive the guest experience and that is Customer Service! Come learn how the art of customer service is driven from simply saying please and thank you!  We are thrilled to host Arthur Greeno from Chick- Fil-A. a Guinness World Record Holder, Entrepreneur, Author and Speaker!

Arthur is asked to speak all over the nation due to his success with leadership, inspiration and drive.  Chick-fil-A’s forefront of customer service is to serve and Arthur trains his team to do just that.   Serve them first and then serve them Chikin!  Arthur’s mission is to Teach, Inspire and Serve.  Teaching his team and others about how to HONOR their guests is an integral part of his business model.

Arthur Greeno is the owner/operator of two Chick-fil-A restaurants in Tulsa, Oklahoma, an Amazon bestselling author, a mentor and a coach.  Arthur and his wife Noell, are raising six children and living a remarkable life. Arthur has been involved with Chick-fil-A for a total of 30 years so far with 26 of those years as an owner. Going from running a small store to being a multi-store owner was not easy, but creativity, perseverance, faith and more than a little stubbornness allowed him to achieve much over that time. He now has multiple locations, multiple Guinness World Records and influences 1000’s of people each day thru his locations, speaking, and books. His book Dysfunctional Inspiration was written to share with his team how with the right decisions, they can change their world, just like Arthur did.


Thank you to Marquette and Sodexo for sponsoring our venue and on-site catering for this event! Make you check them out!



Street parking is available for all guests.

Public structure is available for all guests at a rate of $10. The parking structure is located on 16th street between Wells and Wisconsin. The Union is directly east of this structure.



Thank you to our wonderful sponsors:

Arena Americas



Bank of Flowers


$30.00 Student Member
$40.00 after 1:00 pm October 9

$55.00 Sponsored Student Non-Member or Spouse
$65.00 after 1:00 pm October 9

$75.00 Non-Sponsored Guest
$85.00 after 1:00 pm October 9

$55.00 Member Ticket
$65.00 after 1:00 pm October 9

$55.00 Sponsored Non-Member or Spouse
$65.00 after 1:00 pm October 9

Future Meetings

September NACE Meeting


September 15, 2020


5:00 PM CDT to 8:00 PM CDT


The Ivy House
906 S Barclay St
Milwaukee, WI 53204

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October NACE Meeting


October 20, 2020


5:00 PM CDT to 8:00 PM CDT


Stay tuned for more details.

We're bringin' Rachel Sheerin back..... Yep!

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